Privacy Policy

Updated on December 30, 2021

This Privacy Policy is designed to assist you understand the information we process to support Changemaker Library offered by Ashoka Korea (“we”, or “us”). We take reasonable measures to ensure that your data is protected. You will not need to consent to this Privacy Policy but do acknowledge you have read and understood its terms.

Changes to this Privacy Policy
We may change the terms of this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or application (“Site”), or providing you with a notification). Your continued use of our Site after changes in this Privacy Policy will mean that you accept such changes except as otherwise required by applicable law.
Collection of Information
Our Site’s web servers collect standard internet log information during your visit to our Site. This information is used to assist with troubleshooting issues with our Site including performance and security related functions. For certain password protected sections of our Site, we count the number of Application Programing Interface calls related to a logged in user for the purpose of highlighting the most active users within our Site.
(1) Google Analytics
In addition to server logs, our Site also uses the Google Analytics service to help us assess how our users access and utilize our Site by collecting bits of information such as statistical usage and telemetry information including an anonymized version of your IP address. This information is used to create aggregate statistics about the operation and use of our Site such as when our Site is accessed, the pages which refer visitors to our Site, and other information that helps us understand how our Site is used and how it might be improved in the future.

Like many services, Google Analytics uses first-party cookies to track user interactions as in our case, where they are used to collect information about how users use our Site. This information is used to compile reports and to help us improve our Site. The reports disclose website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our Site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page:
(2) Hotjar
We use Hotjar in order to better understand our users’ needs and to optimize our services (“Services”) and your experience. Hotjar is a technology service that helps us better understand our users’ experience (for example, how much time they spend on which pages, which links they choose to click, what users do and don’t like) and this enables us to build and maintain our Services with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our Site). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our Site and Hotjar’s use of tracking cookies on other sites by following this opt-out link.
(3) Others
In addition, we collect information you provide directly to us. For example, you share information directly with us when you create an account, fill out a form, submit or post content through our Site, request customer support, or otherwise communicate with us. The types of personal information we may collect as required fields include your name, email address, password, age (to determine whether you are over the age of 16), country of residence and preferred language, and as optional fields include your content including profile image, posts, comments, responses and any other information you choose to provide.
Lawful Basis
When we process your personal information we will do so on the following lawful bases:
as necessary to perform our responsibilities under our contract with you (like providing our Services you have requested).
when we have a legitimate interest in processing your personal information, including to communicate with you about changes to our Site, to help secure and improve our Site (including to prevent fraud) and to analyze use of our Site.
as necessary to comply with our legal obligations.
when we have your consent to do so.
Use of Information
We use the information we collect from all of our Site for the following purposes:
to provide our Services based on membership system.
to maintain and improve our Site.
to send administrative information to you, for example, information regarding our Site and changes to our terms, conditions, and policies.
to analyze how you interact with our Site.
to respond to your inquiries, comments, feedback, or questions.
to detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of Ashoka Korea and others.
to debug to identify and repair errors in our Site.
to comply with legal obligations and legal process.
Sharing of Information
We share your personal information in the following circumstances or as otherwise described in this Privacy Policy:
We share personal information with other users of our Site. For example, if you use our Site to publish content, post comments or certain information about you will be visible to others, such as your name and information about your activities on our Site (such as posts, comments and responses).
We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
We may share your personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Ashoka Korea, our users, the public, or others.
When we share your personal information, we will do so with your consent or at your direction.
We also share aggregated or de-identified information that cannot reasonably be used to identify you.
We share your personal information with Open College Co., Ltd., a company that develops, operates and manages our Site.
We use Amazon Web Services, our service provider that stores and processes personal information for us. For more on Amazon Web Services’ privacy practices, see their Privacy Policy
We operate Changemaker Library globally, and your personal information will be transferred to service providers located in jurisdictions other than your residence jurisdiction, for the purpose of providing our Services you request. We share your personal information with our service providers so that they can perform services on our behalf. We require our service providers to take appropriate technical and organizational measures to safeguard your personal information against loss, theft and unauthorized use, access, or modification.

For users in the EU, we would like to inform you that in order to provide you with our Services, your personal information may inevitably be transferred to a server in Korea (out of the European Economic Area), that does not have adequacy decision and appropriate safeguards. However, we will protect your personal information with all possible protective measures during the transfer and use of it.
Storage of Information
We will retain your information as follows:
technical data (e.g., IP address, device information) incidentally collected when you visit our Site will be retained for 90 days.
directory data will be kept indefinitely.
If you sign up for communications from us, we will keep your personal information until you cancel your account after which we will retain only that information that will enable us to respect your cancellation.

We retain your personal information for no longer than is necessary for the purposes for which it is processed, unless applicable law requires storage for a longer period of time. At the end of the retention periods we destroy your personal information in an irrecoverable form.

However, your personal information will be retained for longer if required by law or a court order and/or as needed to defend or pursue legal claims.
Cookies and Other Tracking Technologies
Tracking technologies, for simplicity referred to here as cookies, are designed to collect and store small pieces of information about your browsing activity and are generally used to enable a range of functionalities including session management, multimedia playback, and performance monitoring. When you visit our Site, cookies are set, by us or our service providers, on your browser to log information about your preferences and Site viewing patterns. You can find more information about cookies and how to manage them at We use cookies for such purposes as:
providing you with relevant content including active users.
enabling multimedia playback and social media integration.
providing session management and security features.
improving our Site performance and content relevance.
For more information about the types of cookies that we use on our Site and how to control them, please consult our Cookie Policy, which can be found at this link, and is part of this Privacy Policy.
Linked Sites
For your convenience, hyperlinks may be posted on our Site that Link href other websites (“Linked Sites”). We are not responsible for, and this Privacy Policy does not apply to, the privacy practices of any Linked Sites or of any companies that we do not own or control. Linked Sites may collect information in addition to that which we collect on our Site. We do not endorse any of these Linked Sites, the services or products described or offered on such Linked Sites, or any of the content contained on the Linked Sites. We encourage you to seek out and read the privacy policy of any Linked Site that you visit to understand how the information that is collected about you is used and protected.
Update Your Information
If you need to change or correct your personal information, or wish to have it deleted from our systems, you may contact us at or by filling out the contact form under “Help” of “Settings”. We will address your request as required by applicable law.
Children Under the Age of 16
Our Services are not intended for children under the age of 16 and we do not knowingly collect personal information from them. If you are under the age of 16, you may use our Services only with the consent of your parent or guardian.

If you are a parent or guardian of a child under the age of 16 and believe he or she has disclosed personally identifiable information to us, please contact us at or by filling out the contact form under “Help” of “Settings”. A parent or guardian of a child under the age of 16 may review and request deletion of the child’s personal information.
Your Rights
You have the right to access the personal information that we hold about you. To the extent permitted by applicable law, you also have the right to request the correction or deletion of your personal information, to require us to stop processing the personal information except for storage purposes in certain circumstances and to obtain a copy of your personal information in a commonly used, machine-readable format. We may refuse your request for correction or deletion of your personal information where its retention is necessary, for example in the context of a legal dispute or as required by law. Where you have provided your consent for us to process your personal information, you can withdraw your consent at any time. You have the right to request us to transfer your personal information that we have collected to a third party or directly to you under certain conditions. At any time you have the right to object to our processing of personal information about you in order to send you marketing, including where we build profiles for such purposes, and we will stop processing the personal information for that purpose. You can exercise these rights by contacting us at or by filling out the contact form under “Help” of “Settings”.
In the event that you wish to make a complaint about how we process your Personal information, please contact us in the first instance at or by filling out the contact form under “Help” of “Settings”, and we will endeavor to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with the data protection supervisory authority in the EU country in which you live or work where you think we have infringed data protection laws.
Contact Us
If you have any questions about this Privacy Policy, please contact us at or by filling out the contact form under “Help” of “Settings”.